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Nan G.

There is one thing missing here : sometimes it is the leader who is hyper-reactive. Perhaps another post is needed explaining how staffers in a subordinate position should deal with a supervisor who is aggressive, angry or unreasonable. A department head who flies into a rage at the drop of a hat, who makes the staff feel bullied and demoralized, who can't be trusted to keep control of himself or herself-- such a person can impair the effectiveness of the whole department, as everyone looks for ways to work around him/her and avoid setting off a reaction.

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